Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
Thank you for visiting annemansour.com. We have prepared the information below to ensure that your experience on our website is one you’ll want to repeat again and again.
Annemansour.com provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site.
This website is expressly owned and operated by annemansour.com. Unless otherwise noted, all design and content featured on annemansour.com—including navigational buttons and images, artwork, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by annemansour.com. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of annemansour.com. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from annemansour.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
Given the unpredictability of technology and the online environment, Anne Mansour does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Anne Mansour shall not be liable for damages of any kind related to your use of or inability to access this website.
At annemansour.com, we take care to produce our art in the United States. Please understand that many of our one-of-a-kind items are offered in limited quantities and because of their limited availability, stock cannot always be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When a one-of-a-kind item on annemansour.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us.
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.
You agree to indemnify, defend, and hold harmless Anne Mansour, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
All sales are final. Please inspect all orders on arrival as we do not accept damage claims after 2 days of delivery. In the event that your order arrives damaged in any way, please email us as soon as possible at anne@annemansourdesign.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If there is visible damage on the outside of the package, please do not accept the delivery, and send it back with the carrier.
If you have any further questions, please don't hesitate to contact us.
We can customize all collections by size, color, and framing. Please feel free to contact us for customized quotes.
All orders are shipped ground from Los Angeles, California via FedEx or UPS. Please allow 3-5 days for processing, and another 5-7 days for delivery once shipped. Shipping is calculated based on the size of your order and the location to which it is shipping.
In the event you need an order rushed, please contact us with your needed by date at the time of purchase, and we can try to meet this. However, we cannot guarantee a certain lead time in case we run into any unexpected production delays.
Although we will make every effort to respond quickly to applicable email messages, annemansour.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding annemansour.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through annmansour.com shall become and remain the property of Anne Mansour. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.